Social Media Complaint Policy - 6 Steps
Having a social media reaction policy is a primary tool to a great online communications strategy. In this week's video, I share what I hope are helpful insights on Hootsuite's blog post: See a Not-So-Nice Comment or Online Review? How to Respond, in 6 Steps
When crafting a social media policy for your business, be sure to include these steps in your reaction plan.
First posted on Parachute Media, LLC blog as part of a weekly series.